Shipping Policy

Please allow 1 business day (if ordered before 2pm) to process your order. Expect an email including tracking information within 1 business day to let you know your order is on the way!

FLAT RATE SHIPPING

United Kingdom – Express shipping: 1 – 3 Business days: £4.99

International Shipping – We don’t currently offer shipping outside of the UK, contact harper@ocean10media.com if you need assistance with an international order.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at harper@ocean10media.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at harper@ocean10media.com 

If you have any further questions, please don't hesitate to contact us at harper@ocean10media.com